Mon-Fri: 09:00-17:00

Data Integrity &
Clinical Discretion

At Kostvejledning Aarhus, our commitment to your nutritional health is matched by our dedication to the security of your personal information. This policy documents how we collect, process, and safeguard your data in accordance with Danish and European standards.

01 / Data Controller

Responsibility & Contact

Kostvejledning Aarhus (referred to as "we", "us", or "our") acts as the data controller for any personal information provided via kostvejledning.dk. We operate a professional nutritionology platform from our physical practice in the heart of Aarhus.

Kostvejledning Aarhus
Nørregade 8, 3
8000 Aarhus C, Denmark
[email protected]
Phone: +45 86 12 67 94
02 / Information Gathering

Nature of Data Collected

We collect information that is strictly necessary to provide expert dietary guidance and facilitate online consultation booking services. The type of data acquired depends on your interaction with the platform:

  • Identity Data: Full name and contact details (email and telephone) provided when scheduling an appointment.
  • Health-Related Information: Information about your dietary habits, lifestyle, and health goals shared during the booking process or during consultations.
  • Technical Metadata: IP addresses, browser types, and timestamped entry logs used to improve site performance and security.
Nutritionology consultation environment
03 / Purpose of Use

How Your Data Operates

Your personal data is never sold or traded. Processing is strictly confined to the following operational necessities:

Service Execution

Managing your consultation requests and delivering personalized nutrition protocols tailored to your physiology.

Communication

Sending appointment confirmations, administrative updates, and essential follow-up materials related to your health journey.

Legal Compliance

Maintaining accounting records and following clinical documentation standards required by Danish health authorities.

Security

Protecting our digital infrastructure and your health information against unauthorized access or cyber threats.

04 / Lifecycle

Data Retention Logic

We do not retain information longer than necessary. General inquiry data is kept for 12 months. Clinical records, including dietary protocols and consultation notes, are stored for 5 years following your last interaction, as mandated by Danish bookkeeping and medical record laws. After this period, files are securely purged from our digital and physical archives.

05 / Subject Command

Your Rights Under GDPR

You maintain full legal control over your personal documentation. You may exercise these rights at any time by contacting our Aarhus office:

R1
Access & Portability

Request a copy of the data we hold about you in a structured, commonly used digital format.

R2
Rectification & Erasure

Correction of inaccuracies or complete deletion of data, provided it does not conflict with legal retention obligations.

R3
Withdrawal of Consent

Revoke authorization for future data processing at any point by sending a simple email request.

Should you feel your concerns are not adequately addressed, you have the right to lodge a complaint with Datatilsynet (the Danish Data Protection Agency).